Marketing Fundamentals: Marketing is used to identify the customer, satisfy the customer, and keep the customer. With the customer as the focus of its activities, marketing management is one of the major components of business management.
The term marketing concept holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions. It proposes that to satisfy its organizational objectives, an organisation should anticipate the needs and wants of consumers and satisfies these more effectively than competitors.
This marketing part-time course is intended for those interested in a career in marketing either in a commercial or industrial company or in a non-profit organisation (such as a charity, trade association or government department) that undertakes marketing on an extensive scale. It is also aimed at those working or seeking to work in the associated organisations such as public relations consultancies, sales promotion companies and direct response marketing agencies.
The nature of marketing
The role of marketing
Monitoring of external forces, User values – discovery and monitoring, matching product benefits to user requirements
The creation of an internal plan
Analysis of business activities in terms of strengths, weaknesses, opportunities, and strengths (SWOT)
Auditing as a part of marketing planning
Co-ordination of marketing with other management functions.
The marketing department: structure: authority and responsibilities.
The selection and use of external agencies and consultancies.