Everybody can benefit from having good problem solving skills as we all encounter problems on a daily basis; some of these problems are obviously more severe or complex than others. Having good strong problem solving skills can make a huge difference to your career. The Educators Problem solving course will help you to tackles problem (at work or home) in a methodical way.

You will learn a wide range of practical techniques to understand problems thoroughly, generate and develop new ideas and solutions, compare and evaluate solutions and then communicate those ideas effectively.

Course Content:

Creative thinking; Positive thinking, Creative Thinking, Thinking Skills, Brainstorming, Mind Mapping, Critical thinking techniques, Creative Thinking Tools & Techniques

Problem Solving: Types of problem, Identify problems, Identifying root cause, Problem Solving Skills, Problem Solving & Performance Improvement Barriers to Success & How to Overcome Them, Collaborative Teams –roles, rules, and responsibilities

Decision Making: Decision style, Barriers to effective decisions, Causes of poor decisions, Types of problems and decisions, Evaluating different alternatives, Using 6 hats technique, Decision making in groups, Criteria for good decision making, Decision support tools.

  • Delivery mode: Online
  • Level: 3
  • Credit: 3
  • Award: Educators’ Certificate
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